Returns & Exchanges
At Bondi Sands, we want you to be completely satisfied with your glow. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the return process.
Prepare Your Package
Securely pack your items in their original shipping box or similar packaging to ensure they are not damaged during transit.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing